Our Commitment
As a part of its commitment to your success, the Orsus Customer Support organization provides technical advice and materials to aid you in the use of our products and services. We are ready to assist you with software installation, software problems, software usage, application hosting, and server load balancing issues.

Orsus Support Programs
Orsus offers the following types of customer support:

• Technical support via e-mail and telephone to customers with either a valid maintenance support contract or a valid product evaluation contract
• Onsite support when an incident cannot be reproduced at the Orsus customer support center and further investigation at the customer site is required

Tell Us How We Are Doing
We strive always to achieve a level of excellence that exceeds your expectations and seek to continually enhance and improve our performance in handling your support needs. Please let us know how Orsus can help you meet your development and deployment challenges. If you have suggestions, concerns or praise, please let us know by asking to speak with an Orsus customer support manager or your Orsus sales representative. Your suggestions for enhancing the delivery and effectiveness of our services are always welcome. Send a Suggestion.